AI automation agency in Bulgaria
In short
ProMarketing builds AI agents, chatbots, voice agents and custom CRM systems for small and mid-sized businesses. We are based in Пловдив, Bulgaria, we work in Bulgarian and English, and we start with one process that pays for itself before building the next one.
Most companies do not lose customers because they are bad at what they do. They lose them because the enquiry arrived at 21:40, the quote went out three days later, and by then the customer had already spoken to somebody else. That gap is what we close.
Six things, done properly
AI agents
Software colleagues that qualify enquiries, draft quotes, update the CRM and chase silent leads.
Details in Bulgarian →AI chatbots
Website, Messenger, Instagram and Viber. Natural Bulgarian and English, 24/7, with a clean handover to a human.
Details in Bulgarian →Voice AI agents
Answer the phone in natural Bulgarian, take bookings, confirm appointments and follow up after quotes.
Details in Bulgarian →Custom AI CRM
Your own CRM on your own domain — no per-seat pricing, filled in automatically from every channel.
Details in Bulgarian →Process automation
Invoices, documents, reporting and hand-offs between tools, wired into one system that runs itself.
Details in Bulgarian →Paid ads & video
Meta and Google campaigns plus AI-produced video creative, feeding the automation behind it.
Details in Bulgarian →What people ask first
›What does ProMarketing actually build?
AI systems that take over repetitive work: agents that qualify inbound enquiries and draft quotes, chatbots that answer in Bulgarian or English around the clock, voice agents that pick up the phone, and a CRM that runs on your own domain and fills itself in.
›Do you work with clients outside Bulgaria?
Yes. We are based in Plovdiv, Bulgaria and work remotely across the EU and beyond. Everything we build is bilingual by default — the same agent can handle Bulgarian and English customers.
›Why hire a Bulgarian team for AI automation?
Western European and US agencies charge two to four times more for the same build. We are a small senior team, so you talk to the person who writes the system rather than to an account manager. And for Bulgarian-language work — voice, chat, sales calls — nobody offshore comes close.
›How long does a first project take?
Two to four weeks for a single well-defined process. A connected system with CRM, chat, phone and reporting takes six to ten weeks. We always start with one process that pays for itself before moving to the next.
›Who owns the system and the data?
You do. The CRM and dashboards live on your domain and in your database. If you ever move on, you export everything and keep working.
Tell us what keeps repeating
Half an hour is enough to map which processes eat the most hours and what each one is worth automating. You keep the list either way.
Пловдив, Bulgaria · 0877 399 963 · VAT BG207223552